Privacy policy
RetroPhone Privacy Policy
Last updated: September 13, 2026
This Privacy Policy describes how RetroPhone ("we," "us," "our") collects, uses, and protects your personal information when you visit our website or make a purchase.
Information We Collect
Information you provide to us:
- Name, email address, shipping and billing address, and phone number when you place an order
- Payment information (processed securely through our payment provider — we do not store full card numbers)
- Any information you provide when contacting customer support
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on our site, and referring website
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and returns
- Communicate with you about your order, including confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and product offerings
- Send marketing communications, if you have opted in (you may unsubscribe at any time)
- Prevent fraud and maintain the security of our site
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of our site may not function properly as a result.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, and email service providers
- Legal authorities, if required by law or to protect our rights, property, or safety
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at retrophonehq@outlook.com.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at retrophonehq@outlook.com.